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Solutions

Solutions

What is Oruii?

Oruii Mirror Corp Ltd, a leading mirror glass, solar mirror, bathroom mirror, bronze mirror,safe mirror,mosaic mirror manufacturer in China and east Asia.

What does Oruii offer?

We offer the whole range of glass and mirror products. Such as float glass, silver mirror, aluminum mirror, solar mirror, tinted mirror, bathroom mirror, furniture mirror, etc.

How do I contact you?

Our customer service team is always ready to solve your problems and issues.We speak English,Chinese languages.Please feel free to contact us by phone,Fax or E-mail: Tel:  86-532-8727-9511 Fax: 86-532-8727-9622 E-mail: sales@oruii.com

What is your working time?

Monday-Friday 9:00-17:00(Beijing time. GMT+08:00)

How do I send an inquiry?

The most efficient way is to send your inquiry to our e-mail adress.For convenience, you can also leave the message in the Product catalog section of our website next to the product you are interested in. Please, input your name, country, e-mail, phone, poruduct specifications and desired quantity. A designated manager will get back to you within 48 hours.

What's about product pricing and specifications?

Prices and specificatios are subjected to change withou notice.Oruii reserves the right to correct any typographical errors. The final prices and specifications are reflected in the PI (proforma invoice), which is issued in response to your purchase order.

What's kind of quotations do you give?

 FOB, CFR, CIF prices are available according to customers' requirements.

Do you offer free samples?

Yes. Some low cost items are offered as samples free. The buyer assumes all shipping costs in any case.

What is a minimum order?

A regular order should be one 20'GP container.However, a trial order have no such limitation. MOQ (minimum order quantity) may also be available depending on product type.

How do I pay?

T/T, L/C, D/P are available.

What shall I do if I enconter problem with products bought from you?

Please, don't open or try to fix the problem yourself. Contact an appropriate manager without delay, submit inspection report or problem description. We will do our best to help you solve the problem or replace the product.

What is your product warranty policy?

All Oruii products carry a 12 month warranty. Under no circumstances will Oruii be responsible for any damage beyond the replacement cost of the defective merchandise.

How do you keep my contact information secure?

We take our customers' information seriously and keep it confidential. We never share this information with any third party.

Can I become an exclusive distributor of Oruii products in my area?

Yes.It's possible if we don't already have a representative in your country(region). The best start is to prove your good intentions with several regular orders over a period of time.